Refund Policy

Thank you for choosing Wholesale Laptops. This Refund Policy outlines the terms and conditions under which we accept returns and issue refunds for our products. By purchasing from Wholesale Laptops, you agree to the terms of this Refund Policy.

1. Eligibility for Returns

   • Returns must be requested within 7 business days of receipt of the product.
   • Products must be in their original condition and packaging, including all accessories, manuals, and documentation.

2. Return Process

   • To initiate a return, you must contact us at sales@wholesalelaptops.com to obtain prior authorization.
   • All returns must include the original invoice and any required return authorization number.

3. Restocking Fee

   • Approved returns may be subject to a restocking fee of up to 15% of the purchase price, which will be deducted from your refund.

4. Refunds

   • Refunds will be processed within 14 business days of receiving the returned product.
   • Refunds will be issued to the original payment method used for the purchase.

5. Non-Refundable Items

   • Certain items may be non-refundable, including but not limited to:
     • Products that have been damaged due to mishandling, water, software tampering, or third-party repairs.
     • Products that are not in their original condition or packaging.

6. Warranty Coverage

   • We offer a limited warranty on eligible devices, which covers functionality but does not include damage due to mishandling or unauthorized repairs. Warranty claims are separate from the return process.

7. Shipping Costs

   • Shipping costs for returns are the responsibility of the customer unless the return is due to an error on our part (e.g., wrong item shipped).

8. Changes to Refund Policy

   • We reserve the right to update this Refund Policy at any time. Continued use of our services constitutes acceptance of any revised policy.

9. Contact Information

   • For questions regarding our Refund Policy, please contact us at:
     • Wholesale Laptops
     • Email: sales@wholesalelaptops.com

Thank you for your understanding and cooperation. We appreciate your business!